Privacy & Security Policy of Impressive Plants

Introduction:

Impressive Plants is committed to protecting the privacy and security of our customers in accordance with Australian Privacy Laws, including the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth). This policy explains how we collect, use, disclose, and protect your personal information.

Contact Information:

For any privacy-related questions or concerns, please contact us at orders@impressiveplants.com.

Collection of Personal Information:

We collect personal information such as your name, address, telephone number, email address, and credit card details when you make purchases. Additionally, our website automatically collects certain information, like your IP address and device type, to enhance your user experience.

Use of Personal Information:

Your information is used for processing transactions, customer service, and, with your consent, marketing communications. We may also use your information to improve our services and website functionality.

Disclosure of Personal Information:

We may disclose necessary information to third-party service providers (e.g., transport providers) to facilitate our services. We ensure these parties respect your privacy in accordance with Australian standards.

Data Security:

We employ robust technical and managerial practices to safeguard your information from unauthorised access, modification, or disclosure. This includes encryption for data transmission and secure data storage practices.

Access and Correction:

You have the right to access and correct your personal information held by us. Please contact orders@impressiveplants.com to make such requests.

International Data Transfers:

If your data is transferred internationally, we take steps to ensure that these transfers are secure and comply with Australian privacy standards.

Complaints Process:  

Should you have a complaint about how we handle your personal information, please contact us at orders@impressiveplants.com. We will promptly investigate and respond to your concerns.

Policy Updates: 

We may update this policy as necessary due to changes in business practices or other circumstances. Customers will be notified of significant changes through our website and/or email.

Third-Party Links:

For information on the privacy practices of our third-party service providers like PayPal, please visit their respective websites.

Duration of Data Retention:

We retain your personal information for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required or permitted by law.

Cookies:  

Our website uses cookies to enhance your experience. These cookies do not contain personal identification information. You may disable cookies in your browser settings, but this may affect your website experience.

Mailing List Consent:

By signing up to our mailing list, you consent to receive marketing communications from us. Your email address will not be sold or rented to third parties. To unsubscribe, please contact us at orders@impressiveplants.com.

Commitment to Privacy: 

Impressive Plants is dedicated to ensuring your privacy is respected and protected in compliance with Australian Privacy Principles.